Baker Boys

“It would be fair to say that working with IMS revolutionised the way we operate our business.

“The improvements are visible and ongoing, the principles and disciplines learned are constantly being refined to improve our business, the results have been very tangible for all to see. Many thanks.”

Andrew Moon, Managing Director, Baker Boys

H&E Water

“IMS were quick to understand the root cause of the issues we were facing and helped us to design and implement practical solutions that really work for all the team and the many different cultures in our workplace”

Matthew White, Managing Director, H&E Water


“Really amped on what this is going to do for us. We’ve set a big target this year but I reckon we could smash that out of the park if we can get some of these actions in place here in the team.”

Ben Bodley, CEO Teknique


“The IMS Programme provided a way to set goals and motivate our team to solve problems we didn’t think we were ever going to be able to deal with.

“The mix of practical support on the factory floor and strategic problem solving with the management team was perfect and meant every part of our business became involved. This has helped lead to a culture change and as a result we continue to reap the benefits from the programme.”

Matthew O’Brien, CEO, Kiwicare

Argus Heating Limited

“IMS have made a big difference at Argus Heating. They have provided the guidance, facilitation, theory, tools and training as appropriate.”

“I would highly recommend them to other organisations.”

David Selway, Managing Director, Argus Heating Limited

Bay of Plenty DHB

Adrian supported the Midland DHBs develop a new operating model and strategic plan for collaborative procurement. This short, high-impact strategic planning processes enabled us to achieve high levels of engagement and buy-in across all DHBs and was approved by all five DHB CEs in an extremely short time frame.”

Brent Harvey, CFO, Bay of Plenty DHB


“IMS’s customised approach has successfully wrapped the manual around each business rather than the business around the manual. They have created transforming change programmes achieving significant bottom line savings and even longer lasting cultural benefits, assisting them establish a strategic platform from which to expand and pursue further growth and innovation.”

Sam Bailey, Business Growth Manager, CDC

Lowes Industries

Not only do we have a more involved and committed workforce but have achieved a 20 to 30% improvement in productivity… within just 18 months. “I cannot recommend [IMS’s] programme highly enough; it has been a life changer for us.”

John Metcalf, Managing Director, Lowes Industries